Privacy Policy

1. Introduction

åtto abrasives Ltd. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Our registered office is located at Dunmain, New Ross, Wexford, Y34W640, Ireland.

2. Data Controller

åtto abrasives Ltd. is the data controller for your personal data. You can contact us at:

åtto abrasives Ltd.

Dunmain, New Ross, Wexford, Y34W640, Ireland

Phone: +353 51 562 700

Email: atto@attoabrasives.com

3. Information We Collect

3.1 Personal Data

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, company name, job title
  • Business Information: Company address, industry, business requirements
  • Communication Data: Records of correspondence and interactions with us
  • Technical Data: IP address, browser type, device information, usage data
  • Marketing Data: Preferences for receiving marketing communications

3.2 How We Collect Information

  • Directly from you when you contact us, request quotes, or use our services
  • Automatically through cookies and similar technologies when you visit our website
  • From third parties such as business partners or public sources

4. How We Use Your Information

We process your personal data for the following purposes:

Contract Performance

To provide our products and services, process orders, and fulfill contractual obligations.

Legitimate Business Interests

To improve our services, conduct business analysis, and maintain customer relationships.

Legal Compliance

To comply with legal obligations and regulatory requirements.

Consent

For marketing communications and non-essential cookies (where consent is given).

5. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party companies that help us operate our business
  • Business Partners: Authorized distributors and dealers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or lease your personal data to third parties for their marketing purposes.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other appropriate safeguards as required by GDPR

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Customer data: For the duration of our business relationship plus 7 years
  • Marketing data: Until you withdraw consent or 3 years of inactivity
  • Website analytics: Up to 26 months
  • Legal obligations: As required by applicable law

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Right to Restrict Processing

Limit how we use your data

Right to Data Portability

Receive your data in a portable format

Right to Object

Object to processing based on legitimate interests

To exercise these rights, contact us at atto@attoabrasives.com. We will respond within one month.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (Ireland):

Data Protection Commission

21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

Phone: +353 57 868 4800

Email: info@dataprotection.ie

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

åtto abrasives Ltd.

Dunmain, New Ross, Wexford, Y34W640, Ireland

Phone: +353 51 562 700

Email: atto@attoabrasives.com